Latest Episodes
15
All You Need to Know About Customer Reference Programs
What do you do when a hot prospect asks for a customer reference? Is it a last-minute dash on Slack with everyone trying to...
14
How To Build True Customer Loyalty with Matthew Barnett
With an increasing number of businesses offering services purely online, trying to make genuine connections with customers is only getting harder. How do you...
BONUS: New Study Uncovers the True Value of a Referred Customer!
Welcome to The Advocacy Channel's very first bonus episode! Today marks the one-year anniversary of the show, and what better way to mark this...
13
What’s Next in Customer Advocacy?
As customer marketing and advocacy initiatives gain more attention and discussion across industries, you might be wondering - What’s next in customer advocacy? To...
12
How Adobe's Marketo Engage Grew Their Customer Community
How does a customer marketer at a leading multimedia software company build brand advocates, and drive loyalty, retention, and ongoing demand? Hear it straight...
11
How to Turn Customers into Advocates with Leslie Barrett
Are you itching for more real-world advice from experts in customer marketing who continue to innovate and educate? So were we! Welcome to Episode...