Latest Episodes
17
How Customer Marketing Influences Revenue
Welcome to a brand new year of The Advocacy Channel! Our first guest of 2023 is Dana Alvarenga. As the VP of Customer Experience...
16
What’s New in Customer Marketing 2023 With Scott K Wilder
After so many incredible discussions with customer marketing experts from all over the world, we’re delighted to welcome back special guest Scott K. Wilder...
15
All You Need to Know About Customer Reference Programs
What do you do when a hot prospect asks for a customer reference? Is it a last-minute dash on Slack with everyone trying to...
14
How To Build True Customer Loyalty with Matthew Barnett
With an increasing number of businesses offering services purely online, trying to make genuine connections with customers is only getting harder. How do you...
BONUS: New Study Uncovers the True Value of a Referred Customer!
Welcome to The Advocacy Channel's very first bonus episode! Today marks the one-year anniversary of the show, and what better way to mark this...
13
What’s Next in Customer Advocacy?
As customer marketing and advocacy initiatives gain more attention and discussion across industries, you might be wondering - What’s next in customer advocacy? To...